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Content Policy

This policy outlines how we create, review, and correct content on our website. Our goal is to provide accurate, reliable, and actionable health and wellness information. Because we feature health trackers and host articles based on NHS advice, we maintain strict editorial standards to ensure user safety.

Content Sourcing and Accuracy

  • NHS Alignment: All general wellbeing articles are directly adapted from or verified against official NHS guidelines.
  • Evidence-Based: We do not publish unverified alternative therapies, medical myths, or anecdotal health advice.
  • Expert Review: Clinical professionals work with us to review health tracker metrics and data interpretations before release.
  • Clear Attribution: Every article explicitly states its sources, author, and where relevant clinical reviewer.
  • Date Stamps: All content displays the original publication date and the last review date.

Editorial Review Cycle

  • Routine Audits: We review all published articles every 12 months to ensure continued alignment with NHS updates.
  • Triggered Updates: We update content immediately if the NHS issues new clinical guidance or safety alerts.

Content Correction Procedure

  • Reporting Mechanism: Users and Healthcare Practitioners can report inaccuracies via our in-app feedback tool or dedicated support team.
  • Triage Priority: We investigate reported errors within 24 hours, prioritising metrics that impact user decisions.
  • Correction Log: We fix verified errors immediately and add a correction note at the bottom of the article if relevant.

User Data and Tracker Disclaimers

  • Not Medical Advice: Our app trackers and articles provide general wellbeing support, not formal medical diagnoses.
  • Emergency Protocol: The app displays prominent prompts directing users to NHS 111 or 999 where relevant.
  • Data Transparency: We clearly explain how tracker metrics are calculated and outline the limitations of mobile sensors

One App. Complete Wellness.